Where do your plants come from?

We grow them all ourselves, from propagation or germination, right in our Melbourne greenhouses.

I want to buy a plant I saw a month ago and it’s not for sale anymore! Why?

Because we grow everything in limited batches, we may sell out quickly. If the plant you were interested in has sold out, make sure to sign up to our Waitlist and we’ll email you once your wishlist item is back in stock!

How do you package my plants for postage?

All plants are sent with experience and care, according to what species and media they are grown in. Each product description will provide a brief explanation of how plants will be sent, and humidity-sensitive items will also be bagged. Delicate plants will also be wrapped in a protective paper sleeve.

I’ve ordered a plant and a hoodie; why are there two shipping charges?

All plants are sent via express post, direct from us. Our merch is printed on demand, and is therefore sent directly to you from the printers. We unfortunately are unable to combine the postage for these two categories.

What days do you ship?

Generally, we ship on Mondays or Tuesdays. Rest assured that we package our plants to allow for postal delays, so during busy periods we may ship on days other than our usual.

Do you offer collection?

At this stage, no.

What media do you grow your plants in?

This will vary by genus and species. Check out our Journal to see if we’ve covered your plant’s media there, or drop us an email via our Contact page.

How can I get care instructions for my new plant?

We endeavour to include culture notes in product descriptions, as well as writing posts for our Journal, but if you still have questions, feel free to reach out via our Contact page or our Instagram DMs.

My plant arrived damaged, what can I do?

Please check our Terms of Service page to see what to do. We’re happy to work with you towards a solution.

Do you send to PO Boxes?

We will, but please familiarize yourself with our Terms of Service prior to having your order sent to a PO Box.

What if I’m not home when my delivery arrives?

All our parcels are sent with Authority To Leave (ATL), so your delivery will be left in a safe place by Australia Post. If there is no safe place, your delivery will be taken to your nearest post office or parcel collection point. For further details on this, please refer to our Terms of Service.